Refund policy
Return & Refund Policy
At SmallBazar, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
We offer a 7-day return policy, which means you have 7 days after receiving your order to request a return.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order number is required.
To request a return, please contact us at:
Email: support.smallbazar@gmail.com
Please do not return any product without contacting us first.
Damaged, Defective or Incorrect Items
Please inspect your order upon delivery.
If you receive:
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A damaged item
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A defective item
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The wrong product
Please contact us within 48 hours of delivery with clear photos or videos of the issue. We will review the case and provide a replacement or refund where applicable.
Non-Returnable Items
The following items cannot be returned:
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Personal care products
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Hygiene products
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Customized or personalized products
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Gift cards
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Clearance or sale items
Refunds
Once your return is received and inspected, we will notify you regarding the approval status.
If approved, the refund will be processed to the original payment method within 5-7 business days.
Please note that banks and payment providers may take additional time to reflect the refund.
Order Cancellation
Orders can only be cancelled before they are shipped.
Once an order has been dispatched, cancellation requests cannot be accepted.
Contact Us
For any return or refund related questions, please contact:
SmallBazar Support
Email: support.smallbazar@gmail.com
Website: smallbazar.in